Terms of Service
1. Introduction
Welcome to Alignment Kids. By accessing our website (www.alignmentkids.com.au) or using our services, you agree to comply with these Terms of Service, all applicable laws, and regulations. Please read these terms carefully. If you disagree with any part of these terms, you must not use our website or services.
2. Services Provided
Alignment Kids provides pediatric therapy services with a focus on early milestone development for infants and toddlers. We offer in-clinic sessions and mobile therapy options to support children with developmental, neurological, genetic, or physical conditions. Each service is tailored to meet the unique needs and goals of the child and their family.
3. Appointments and Cancellations
3.1. Booking Appointments
Appointments can be scheduled online, by phone, or in person. To secure your booking, we require accurate details about your child’s health history and contact information.
3.2. Cancellation Policy
Cancellations or rescheduling must be made at least 24 hours before the scheduled session. Late cancellations or missed appointments may result in a cancellation fee equal to the cost of the session.
4. Payment Terms
4.1. Fees
Service fees will be provided during the booking process and are subject to change. Payment is required at the time of service unless prior arrangements have been made.
4.2. Payment Methods
We accept payment via credit card, debit card, bank transfer, or cash.
5. Privacy and Confidentiality
We prioritize your family’s privacy. Please review our Privacy Policy for details on how we collect, use, and protect your information, including sensitive information related to your child’s health.
6. Parent and Guardian Responsibilities
Parents or guardians are required to provide accurate, up-to-date medical and developmental information about their child. This information helps us deliver safe and effective therapy. You agree to supervise your child during sessions as required and follow any recommended at-home activities to support their progress.
7. Limitation of Liability
Alignment Kids is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services, except where required by law. This includes but is not limited to loss of data, profits, or interruption of daily activities.
8. Intellectual Property
All content on our website, including text, graphics, and resources, is the property of Alignment Kids and is protected under applicable intellectual property laws.
9. Health and Safety
9.1. Disclosure of Medical Conditions
It is essential to inform us of any medical conditions, allergies, or relevant health concerns before commencing therapy. Failure to provide accurate information may lead to risks for which Alignment Kids cannot be held responsible.
9.2. Medical Disclaimer
Our services are therapeutic but not a substitute for medical advice, diagnosis, or treatment. Always consult with your child’s healthcare provider regarding any medical concerns or before starting new therapies.
10. Governing Law
These terms are governed by and interpreted under the laws of Queensland, Australia. Any disputes will be resolved under the jurisdiction of the Queensland courts.
11. Changes to Terms of Service
Alignment Kids reserves the right to update these Terms of Service at any time. Updates will be posted on this page, and where applicable, families will be notified via email. Continued use of our services after changes indicates acceptance of the updated terms.
12. Dispute Resolution
12.1. Informal Negotiation
In the event of a dispute, both parties agree to attempt resolution through informal negotiation before pursuing further actions.
12.2 Mediation
If informal negotiation fails, the dispute may be referred to mediation before seeking legal remedies.
13. Right to Refuse Service
Alignment Kids reserves the right to refuse service under certain conditions, including but not limited to:
Failure to provide accurate or complete health information.
Behavior that is unsafe, disruptive, or disrespectful toward staff or others.
Non-compliance with these Terms of Service.
This right will always be exercised in compliance with anti-discrimination laws.
14. Contact Information
If you have questions about these Terms of Service or our services, please contact us:
Alignment Kids